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emaGEN Digital Messaging System Features

System Features Include:

Standard STATION USER Features include:

  • Announcer Messages
  • Call Answer Mode
  • Class Of Service
  • Dial "0"
  • Fax Tone Detect
  • General Delivery Mailbox
  • Interview Mailbox
  • Message Waiting Notification
  • Multilingual Ability
  • Special Dates
  • System Day/Night
  • System Backup
  • Tenant Service
  • Voicemail Reports
  • Web-Based Administration
  • Auto Copy of Unheard Messages
  • Automatic Message Purge
  • Call Record
  • Call Screen
  • Confidential Message
  • Copy a Message
  • Date and Time Tag
  • Distribution Groups
  • Future Delivery
  • Indexed Message
  • Leave a Message
  • Mailbox
  • Message Notification
  • Personal Greetings
  • Reply To External Message
  • Reply To
  • Station User Features
  • Transfer a Message
  • Transcription
  • Tutorial
  • Urgent
  • Undelete Message
  • Voicemail Transfer
  • Voice Message Key

Standard AUTOMATED ATTENDANT Features include:

Available OPTIONAL SYSTEM Features:

  • Caller ID Routing
  • Camp on to Station
  • Dial-By-Name/Directory Assistance
  • Direct Access to Mailbox
  • Greeting Hours
  • Message Handling
  • Multiple call transfer options such as:
    • Record message in the user mailbox
    • Transfer incoming calls unsupervised to an extension associated with the mailbox
    • Have the caller enter their call back number to be presented to a beeper or in an email
    • To an external number
    • To another extension supervised or unsupervised
    • To the main greeting
  • Multiple call forwarding options such as:
    • Forward on day no answer
    • Forward on night no answer
    • Forward on day busy
    • Forward on night busy
    • Forward on lunch no answer
    • Forward on emergency no answer
    • Forward on lunch busy
    • Forward on emergency busy
  • Special Greetings
  • Call Control Clients
  • Fax Capability
  • Integrated Voice Response Engine (IVR)
  • Speech Recognition
  • Text-to-Speech
  • Unified Messaging
  • Web-Based SMDR